Terms of Service

1. Acceptable Use Policy

When using our services or website, you agree to:

• Provide accurate and truthful information about your property requirements and financial situation
• Treat our staff and partners with respect and professionalism
• Comply with all applicable laws and regulations regarding property transactions
• Respect the privacy and rights of other clients and property owners
• Use our services only for legitimate property-related purposes
• Maintain confidentiality of any sensitive information shared during consultations

2. Permitted Uses

Our services are designed for:

• Coastal property investment consultation and advisory services
• Seaside retirement home identification and procurement assistance
• Holiday home and second property management services
• Property market analysis and research for coastal regions
• Educational content and market insights consumption
• Booking consultations and requesting property information

3. Prohibited Activities

You must not:

• Use our services for any illegal or unauthorised purpose
• Attempt to gain unauthorised access to our systems or client data
• Interfere with the proper functioning of our website or services
• Engage in fraudulent activities or misrepresent your identity or intentions
• Distribute spam, malware, or other harmful content through our platforms
• Copy, reproduce, or redistribute our proprietary content without permission

4. Service Access Requirements

To access our services, you must:

• Be at least 18 years of age or have legal guardian consent
• Have the legal capacity to enter into property-related agreements
• Provide accurate contact information and keep it updated
• Comply with any verification requirements we may implement

1. Account Creation Requirements

While basic website access requires no account, certain services may require registration:

• Accurate personal information including full name and contact details
• Valid email address for service communications
• Verification of identity for property transaction services
• Acceptance of our Privacy Policy and these Terms of Service

2. Account Security Responsibilities

You are responsible for:

• Maintaining the security and confidentiality of any login credentials
• Promptly notifying us of any suspected unauthorised access
• Ensuring all information provided remains current and accurate
• All activities conducted under your account or using your credentials

3. Account Suspension and Termination

We reserve the right to suspend or terminate accounts in cases of:

• Violation of these Terms of Service or applicable laws
• Fraudulent activity or misrepresentation of information
• Abusive behaviour towards staff or other clients
• Non-payment of agreed fees or charges
• Extended periods of inactivity (typically 3+ years)

4. Multiple Account Policies

Generally, each individual or entity should maintain only one primary account. Multiple accounts may be permitted for legitimate business purposes (such as separate personal and investment property needs) but must be declared and approved to prevent confusion in our records.

1. Service Uptime and Maintenance

We strive to maintain high service availability, but cannot guarantee uninterrupted access:

• Scheduled maintenance may temporarily affect website or system availability
• Emergency maintenance may be performed without advance notice
• Third-party service disruptions may impact certain features
• We will provide reasonable notice for planned maintenance when possible

2. Feature Availability

Service features may vary based on:

• Geographic location and local property market conditions
• Regulatory requirements and licensing restrictions
• Current market availability and partner networks
• Specific service packages and agreements in place

3. Geographic Restrictions

Our services are primarily designed for:

• UK coastal property markets and British seaside regions
• Clients legally able to purchase property in the United Kingdom
• Transactions subject to UK property law and regulations
• Properties within our established service areas and partner networks

4. Service Modifications and Updates

We reserve the right to:

• Modify, update, or discontinue services with reasonable notice
• Change our service offerings based on market conditions
• Update our processes and procedures to improve service quality
• Implement new features or remove outdated functionality

Notice: Significant changes to core services will be communicated to active clients with at least 30 days advance notice where possible.